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Foundation degrees

Course Information

Cross-cultural Management

Module summary

Module code: BUSI1313
Level: 5
Credits: 15
School: Greenwich Business School
Department: Business, Ops and Strategy
Module Coordinator(s): Anna Demkowicz-Dobrzanska / Shreyashi Chakraborty

Specification

Aims

The purpose of this course is to provide an understanding of managing employees across national cultures. Cross-Cultural Management examines the management of culturally diverse organisations. Drawing from research on the impact of national and sub-cultures on organisations, it explores the effects of cultural diversity on major organisational management processes. The course provides important professional expertise for contemporary human resource and international business management.

The course explores theories of cultural difference and academic research on the effects of cultural diversity on communication, negotiation, motivation, leadership and ethics in organisations. Through comparing theories and the application of theories to cases, we extend our awareness of the cultural differences that may impact businesses and specifically the HR function in organisations. The course aims to give students an understanding of the key contemporary issues and developments regarding the functioning of Multi-National Corporations (MNCs) and the way their policies are shaped aiming at, on the one hand, integrating policies and capacities and, on the other hand, enhancing responsiveness to local markets and demands. A major aspect of HRM national systems of employment relations is compared and the actors and mechanisms involved in shaping these employment relations. Furthermore, modern organisations reflect the importance of a multi-cultural workforce through their diversity policy. In class we will critically discuss the impact of such policies.

Learning outcomes

On successful completion of this module a student will be able to:

Critically assess and comprehend a range of theories and conceptions of culture
Compare and contrast cultures; Identify cultural influences on management practices and theories.
Apply cultural theories to real world cases and provide workable solutions.
al situations.

Teaching and learning activity

The course is organised in weekly lectures and tutorials of each one hour. Lectures introduce and
familiarise the students with the main issues surrounding the course. Tutorials are aimed at creating an
understanding and enhancing the awareness of cultural differences and the impact on working in
organisations. The tutorials are organised around the topics which are presented and discussed in the
lectures. The discussion of cases is also meant to prepare students with the case analysis they have to
write as part of the assessment for the course.
The HR function will be looked at as the main trigger and policy actor regarding diversity. Diversity
policies are being viewed as a means to utilise and develop cross-fertilisation between different
cultures. The outcome may be a more intensive interaction as a source for the modern organisation
within a globalised, multi-cultural society. The course also considers the potential tension between
national cultures and the dilemmas this poses for HRM, with on the one hand a universalist approach
and, on the other hand, a culturalist approach.
The first approach reflects a paradigm which claims universal values of HRM as it is implemented in
different cultural settings, whereas the second emphasises the specific cultural environment of
organisations and values that are inherent to local (national) cultures. While quite some effort will be
put in understanding theories, a major aim will also be to critically analyse and assess policies of
diversity and policies of companies dealing with cross-cultural management - be it in the homecountry
or dealing with other cultures around the globe by MNCs operating internationally.
Finally, last but not least, the changing nature of expatriate management will be considered as
companies move away from the traditional model of (export) labour management to a new approach
based on a global policy based on (national) diversity principles.
Mix of lecture and seminars to embed concepts and theories. Use of case studies, research based and exploratory activities to build knowledge and apply theory to practice. Work will be interactive and reflective to allow students to explore and apply the frameworks to practice they see in the world around them developing an understanding of the additional challenges of working across cultures. Group presentations will be used to structure and build knowledge and act as a template for the final individual assignment.

Assessment

Case analysis (2500 words): 100% weighting, 40% pass mark.
Learning Outcomes: 1 - 3.
Outline Details: Case Analysis based on a Real-world Case.

Formative Assessment: Formative assessment takes place in form of a group presentation. Students present an outline of their case analysis in class for verbal feedback.