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IT and Library Services

IT & Information Security

IT and information security is no longer just anti-virus software. You are responsible for your own and other peoples data, and need to be conscientious at all times.

The university provides protection of IT equipment via the installation of anti-virus software for University owned servers, desktop and laptop computers, to protect university IT systems from malicious attacks, combined with advice, guidance, and software tools to assist faculties and offices in managing their information security risk.

Key Service Information

Features and Benefits

  • Automated e-mail and document scanning on Managed desktop computers
  • IT and information security website
  • e-mail / Portal announcements of pertinent security threats

Eligibility

The service is available to all members of university staff and students

Availability

    Support hours:

    09.00 - 17.00 weekdays other than university and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Email: itservicedesk@gre.ac.uk
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Advice on Information Security, which covers physical, mobile and wireless security, can be found at the Information Security section.