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Leaving the university

Your university IT & Library Account  (username and password) is linked to various other systems and as it is disabled, your access to other university resources (including Virtual Learning Platforms such as Moodle and Panopto) will cease.

Library Resources

• Books should be returned to one of our campus libraries in person or by post. Please see our opening hours page: .
• You can check your account for loans and charges by logging into the portal and selecting My library account from the My learning tab
• If you have lost a book, you will need to pay for its replacement. Please if you would like to receive an invoice. We are unable to give refunds if you later find the book so do have a good look first. If you pay and then find the book, it's yours to keep.

University provided Microsoft OneDrive for Business Cloud Storage:

• Take a copy of any data or files that you wish to retain from your OneDrive for Business area as you will not be able to access these files once your account has been disabled.

Microsoft Office installed on PCs / Macs / Tablets or Mobile Phones via the University Office 365 agreement. 

If you have downloaded and installed any copies of Microsoft Office (only via the university's Office 365 agreement), the link to your OneDrive for Business area will cease. Initially you will be unable to save or open files from that area. Microsoft Office programmes (eg, Word or Excel) will flash up a warning message that the software is no longer licensed. Shortly after that the programmes will change into "Read Only" mode, which should allow you to open existing documents but not make any changes to them. Microsoft documentation states that you can re-license Office (with your own personal subscription, or if you are studying at another institution with an Office 365 agreement) and the software will re-activate with the latest available version.

Make sure that you unlink university licensed services such as OneDrive from your personal devices BEFORE your account expires.

University e-mails and files:

• Upon leaving the university you will not be able to access your old e-mail account and any e-mails sent to it once your account expires.  You should set up an alternative account with an e-mail provider and start to inform friends and colleagues of your new address, update your CV, any social media sites or any other online accounts which may use that e-mail address.
• Log into your university e-mail account and take a copy of any e-mails you wish to retain from your student e-mail account.
• Take a copy of any data or files that you wish to retain (including files in Adobe Cloud storage) as you will not be able to access these files once your account has been disabled.

Print Credit refunds:

• We are currently investigating the possibility of refunding money to final year students who have large print credits. As yet, there is no process in place, but please check back here soon.

Alumni:

You will automatically join the alumni community – a global network of more than 250,000 former students – once access to your Library and IT accounts has expired. This membership is free and lifelong. There’s nothing that you need to do in advance of joining, except update your contact details via Student Portal when prompted during your final year. Find out more about your Greenwich alumni community.

• This allows up to 5 loans at any one time
• Access to all 3 libraries
• Wi-Fi access
• Access to a range of  for study, research and lifelong learning.

To arrange access as a member, please complete the . You will need to create a PIN for your account, please make a note of it as you will need it later.

Preparing for the end of your studies:

If you are in your final year, then visit the Student Services website to find information and links to useful resources on a number of topics to help you prepare for the end of your studies. This includes information about your options for further study, how you will receive your official documents, graduate career support, and much more. Please make sure that your personal details held by Student Records are up to date.

Information Security:

Please remember your data is your responsibility; we would encourage all students to take steps to ensure that any e-mails or data they wish to keep have been backed up to a new non-University location, and would also remind you of the need for ongoing awareness of IT security.