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IT and Library Services

IT Asset Management Project

This project is concerned with the management of staff IT assets at the university

We are centralising IT asset procurement with supporting budget provision. Standardising our IT assets and managing them centrally will achieve many benefits. These include improved information security, cost savings, and greater support of mobile working.

We are sharing all the project information in one place to make it easier for you to find what you need.

Key deliverables

Simplicity of system access and usage, high levels of security and speed of issue resolution are among our key goals.

Our key deliverables include:

  • Laptop first policy with all laptops being replaced within an agreed lifecycle
  • Centralised IT procurement and supporting budget provision
  • New centralised IT asset management system
  • Teams in ILS managing IT assets during their full lifecycle and ensuring that they are secure
  • Enhanced remote user support including remote configuration and setup of laptops
  • LapSafes for staff and hourly paid lecturers to borrow laptops where required

Project FAQ

Project FAQ - Here we share answers to your frequently asked questions about the project. We will update this page so please check back regularly.


Project benefits

Personal benefits include:

  1. Flexible working: making working from home easier. Docking stations and monitors on campus will enable easier work across our sites.
  2. Compatibility: using a single device gives you the same experience at home and at the office. You will have the same access to software and applications both off and on campus.
  3. Security: centrally managed devices improve data and system security and reduce risk, especially data protection.
  4. Prevent downtime when replacement is required: We will keep track of device lifecycles and warranty periods. You won't need to request a new device as the IT asset team will set up devices ready to be swapped at the end of the device lifecycle.
  5. Enhanced support with managed devices: If you encounter any technical issues while using a work laptop at home, you will be able to receive an enhanced service. If your laptop needs to be inspected or repaired, you will have access to temporary replacement laptops. This will enable you to continue your work seamlessly.

Read more about the benefits of the project.


Resources

IT equipment

Standard IT equipment for staff

Office IT equipment

LapSafe

Staff laptops

Intune Managed Laptop FAQ - Here we share answers to your frequently asked questions about Intune managed laptops.

- detailed and quick start guides.

Connecting to Wi-Fi

- Microsoft Support

Software and printing

Standard software for Intune laptops

Multi-Function Devices (MFDs)